Shipping temperatures and conditions can vary. Olive oil and vinegar expands or contracts at different temperatures, putting potential pressure on the cork. This can cause a small amount of leakage. We cannot control shipping temperatures or how it is handled. We apologize for any inconvenience this may cause. This leakage will not affect the freshness of the olive oil or quality of the seal.

Our shipping partners do not provide a money back guarantee for deliveries to arrive within 3 days.  For more information please email [email protected]

• Have a question? Call us at 971-715-1029.
• Shipping hours are Tuesday - Friday 11:00 am PST - 4:00 pm PST.
• If an order is placed on Friday after 12 pm EST then it will not ship until the following Tuesday (and/or the next business day, in the event of the following Tuesday being a holiday).
• Please allow at least 2 - 3 business days for processing, including orders requested for "In Store Pickup."
• In Store Pickup is an available option year round; Please indicate in the Notes section which store you will use for pick-up or select the location.
• Postal Service picks up at 3pm on weekdays (M-F); please note that Postal pickup is sometimes delayed to the Postal Holiday Schedule. Once the package is in the Postal Service possession, Amaya~Bella is not responsible for delays and/or handling procedures.
• Unfortunately we are not able to offer free shipping to recipients in Alaska, Hawaii or Canada.
• We do not offer delayed shipping.
• We are unable to ship orders to P.O. Box addresses. If a P.O. Box address is provided during checkout, we will attempt to contact you for an alternate address; Amaya~Bella is not responsible for processing and/or shipping delays that may occur due to us being provided a P.O. Box address.
• We cannot accept incoming return shipments. Please use the contact page to submit notice of any issues needing resolution; do not ship returns to us, unless directed to do so by a responding representative.
• To track the progress of an order, orders must be placed while logged into customer account and/or the email provided (at the time of ordering) must be a valid email address. A confirmation email will be sent, immediately following order placement, to the email address provided. Please ensure the email is correctly entered, as this cannot be changed once the order is placed; entering an incorrect email will prevent order status updates from being correctly issued. You may call for any tracking information you need.
• Amaya~Bella is not responsible for Postal handling. 

Shipping rates are as follows wherever shipping is applied, and unless otherwise stated elsewhere on the website (all products under the "Collections" category qualify for free shipping):

Return Policy

• We cannot accept incoming return shipments. Please use the contact page to submit notice of any issues needing resolution; do not ship returns to us, unless directed to do so by a responding representative. 

You can contact us via email: [email protected], or phone: 971-715-1029